Your Smart Access, Seamlessly

Request Access to your building’s smart systems

1. Visit the onboarding page

Scan the QR code on the Support Center poster displayed somewhere in your residence, or go directly to onboarding.netvise.be.

2. Fill in the request form

Complete the form with your personal details and apartment information. The request code is provided on the support center poster from step 1 and will be filled in automatically if you use the qr code. Otherwise enter it manually.
Don’t have a request code? Ask your property manager or contact Netvise for assistance.

3. Submit request

After submitting your request, you will receive a confirmation email with a link to follow the status of your request.

4. Activate your access

If your request is approved, you will receive a confirmation email. You will also receive a separate invitation email from the access control system to activate your account and access.

Extra information, such as Wi-Fi credentials or your building’s door code, will also be available on your request status you can note them down.

Note: If your invitation has expired, you can request a new invitation on the status page.